DANIEL A. KRAMER

1614 Dyke Avenue
Grand Forks ND 58203
701.402.2713

I am a native of Grand Forks, North Dakota offering eight years of Web programming and software development experience in a variety of situations.  I have experience programming with ASP, MS SQL, JavaScript, C#.NET and VB.NET and Visual Basic languages.  As senior developer at Enterprise Florida, Inc. I was responsible for transforming the Marketing Department’s business needs into technical solutions via the www.eflorida.com Web site.

While working as a Project Manager at American Communications Technologies I became proficient with Avaya Computer Telephony Server and the full suite of Contact Center Express (CCE) software.  I completed several Telephony Integration and implementation projects for national companies with large call centers (300 + seats).

I have excellent programming, communication, judgment, troubleshooting, and decision-making skills.  While working on a project for you I will be committed to helping you achieve excellence in your organizational goals. 

If you feel that my skills would be a good fit for your organization please call so that we can discuss your project needs.  I look forward to working with you in the future.

Sincerely,

Daniel A. Kramer

Employment

February 2006 - March 2007

UND Aerospace Network

Software Engineer

Grand Forks ND
Key Accomplishments:

  • Design and develop the UASResearch.com web site, content management system and UAV Research Knowledge Base using ASP and MySQL
  • Provide technical support for the HTMLez Learning management system developed by Aerospace Network
  • Develop Cessna eLearning web site using .NET and MySQL.
  • Maintain the Monthly Issue of Cirrus Design’s “Pilot’s World” web site
  • Develop skills in C#.NET


October 2004/ April 2004

American Communications Technologies

Project Manager

Orlando FL
Avaya Computer Telephony Integrations:

  • Plan and integrate standard and custom call center solutions built on AVAYA Computer Telephony Server, and Contact Center Technologies.
  • Successful call center integrations include:
    • GSI Commerce: Melbourne FL
    • SBLI Life Insurance: Newark NJ
    • MICROS Systems: Columbia MD
    • LifeExtension Foundation: Fort Lauderdale, FL
  • Provided post implementation training and support.


August 2001 - October 2004

Enterprise Florida, Inc.

Digital Marketing Manager

Orlando FL
Supporting e-Business and the Marketing Team:

  • As project manager for Enterprise Florida, Inc. e-business initiatives I worked with the Director of Marketing to plan, develop, and launch online content and applications for the eFlorida.com web site. Initially this included replacement of the existing site with a new look and feel added ability for user interaction.


  • Using MSSQL and ASP I developed a template and content management system that allowed the Marketing Team to rapidly deploy web sites for the organizations international offices. This allows the international offices to develop content that is written in local language and dialect without the use of translators.


  • Successfully negotiated the contract, established deliverables and specifications and monitored contract compliance in the development the organization’s online customer relationship management solution using Pivotal MarketFirst software.


  • Developed tracking system using MSSQL and ASP to analyze marketing results through the eflorida.com web site.


May 2001 - August 2001

AT&T Global Networks

Intern

Lake Mary FL
Learning Opportunity:

  • Plan, design and implement my first web application used for system-wide equipment tracking by the Premises Engineering Group


December 1999 - May 2001

University of Minnesota, Crookston

Assistant to the Director of Instructional Technology

Crookston MN
Activities:

  • Tutoring students with graphics and authoring software
  • Assist with development of interactive learning software


1985 - 1991

U.S. Navy

Electronics Technician II

Honors:

  • Army Achievement Medal
  • Good Conduct Medal
  • Expert Pistol
  • Overseas Expeditionary Medal
  • Letters of Commendation for Exemplary Performance
  • Army Achievment Medal




EDUCATION and Training

September 1998 - May 2001

University of Minnesota, Crookston

Earned my B.S. in Information Network Management at the Crookston Campus of University of Minnesota from Sept. 1998 to May 2001.

Honors:

  • 4.0 club
  • Chancellors List
  • Deans List


April 1986 - May 1987

Naval Training Center

Basic Electronics and Advanced Electronic Theory specializing in the area of RF communications and audio-to-digital conversion at the Great Lakes, Illinois Naval Training Center.



2007

MSSQL, MySQL Database Administration

Five day training sessions by Microsoft and MySQL certified trainers for Database administration.



Class of 1985

Red River High School

Grand Forks, ND